Support

Need help with CyvoSellerBook? Start here, or contact us directly.

Restoring your Pro subscription

If you reinstall the app or switch devices, open Settings → Restore Purchases and sign in with the same Apple ID or Google Play account you originally subscribed with.

Backing up your business data

Open Settings → Backup & Restore to export a backup file of your customers, orders, invoices and settings. Store this file somewhere safe — cloud storage, email to yourself, or a computer.

Restoring your business data

On a new device or after reinstalling, open Settings → Backup & Restore → Import Backup and select your saved backup file to bring your data back.

Cancelling your subscription

Manage or cancel your subscription directly through your Apple ID (Settings → your name → Subscriptions) or Google Play (Play Store → Menu → Subscriptions).

Still need help?

See our FAQ for common questions, or contact us directly — we typically respond within 1–2 business days.